Our Testimonies - EVA AIRWAYS Corps.

Showcase

EVA AIRWAYS Corps.

EVA AIR
Success Story

Overview

With almost two decades of professional experience and quality service in cargo shipping and air transportation carrier industry, EVA Airlines has established itself as a world class company the global aviation market. EVA Air aims to expand their service network to reach valuable clients all over the world in both cargo and flight carrier industries. To adhere to the company’s original culture and core values, EVA Air focused on developing friendly customer-oriented professional services and innovative efficient operations through all locations of their major business operations.

Challenge

On November 1998, EVA Air launched a dedicated cargo services between Taiwan and DFW to strengthen and further their global cargo operations. As a major business chamber, Dallas is a key site to improve their air freight routes linking destinations between the Asia and the United States. To ensure that their business operation is effective and convenient, EVA Air also established an office in the DFW (Dallas Fort Worth) International Airport. Over the years, the existing office is already equipped with office equipments and technologies to support its operations. Recently however, with their growing business activities, EVA Air is in need of a reliable IT Support team to maintain or repair their existing equipments so that they can worry less about the technical issues and focus more on achieving their corporate goals.

Techville Solution

Techville technicians were given the opportunity to provide an on-site survey and consultation on EVA Air’s office in DFW. After detailed on-site studies and observations, our professional technicians came up with a detailed report on the cabling and setup of the existing IT and phone systems of the office. Our Technicians also provided a list of recommendations on how their existing systems can be repaired, maintained, or improved. Aspiring to collaborate with like such an amazing company like EVA Air, Techville then came up with a proposal service package, which we believe would be suitable and incredibly beneficial to EVA Air’s specific needs. Understanding existing systems, Techville offers reliable support when any repair or maintenance is needed for any for their existing office equipments. This support options include flexible, yet professional and speedy services at an affordable price. We are quite thrilled that EVA Air has accepted our proposal and we truly believe that we will be able to provide the reliable services that they require to the best of our abilities.

Results

Through our professional survey and consultation, we were able to recognize the EVA Air’s current IT environment and how they can maintain and improve their existing system. With our proposal, we are able to offer EVA Air the reliable IT support team with the professionalism and flexibility that they need, at a very affordable and competitive price.